FREQUENTLY ASKED
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When my mom died unexpectedly in August 2020, there were so many times that I didn’t know where to go, or what to do. I wanted to jump out of my own skin - I found that writing was one of the only things that helped me. People would come to me often and ask “what can I get for my friend who is grieving”, and that’s when I decided that I wanted to make a journal to help as many people as I could. The topic of grief and loss can be very taboo and my goal is to normalize it.
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Some prompts you will find are:
“If I could go back in time, I would do this differently”, “The days following your death were”, “Your dream day was”. There are 5 sections, and over 35 prompts and I have found each of them helpful in their own ways.
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The journal is largely based on memories, personality traits of the person who passed, special days, etc. I never want to say no, because grief is specific but I also would not want to lead you into buying a product that might not be the best fit for you or your friend. I have heard a lot of feedback and am thinking of creating a journal for miscarriage, specifically.
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We are not able to process exchanges at this time. My hope is that this journal works for you, in the event that it does not please email to therebeccafrank@gmail.com within 15 days of receiving your journal for further instructions on returning. Please note: that if the journal is damaged and/or has been used, it may not be returned.
If you need to change your order, you will need to pay shipping to send it back; we cannot change the contents of the package/order once it has been sent from our office. We then can get the right items to you once we receive the original package. We are not responsible for lost/undelivered packages. Once the package leaves us we no longer can claim responsibility. If your package gets lost, you can send a complaint through Canada Post.
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To be honest, when I was grieving a beautiful friend of mine gifted me something similar and that’s what really started this journey for me. It was one of the best and thoughtful gifts that I had received.
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Yes! There is a flat rate for shipping your journal.
Unless otherwise stated, we strive to get all orders processed and shipped within 5 business days. After your order has shipped, you'll receive an email with tracking information. Please ensure your shipping information is entered accurately.
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Currently, there will only be a local pick-up option in Calgary, AB. You will receive those options upon purchase. Local pick-up will be available on Wednesdays from 12PM-4PM, unless otherwise stated.